Unboxing Video Request

To help us maintain our high standards and better assist you in case of any issues, we kindly request that you record a short unboxing video upon receiving your order. This video will help us quickly verify the condition of your kit and expedite any necessary resolutions.

Return Policy

We are happy to accept returns and provide a full refund in the following situations:

+ Product Discrepancy: If your received kit does not accurately reflect the product description listed on our website.

+ Technical Defects: If your kit exhibits any manufacturing defects or malfunctions that prevent it from functioning as intended.

* Returns for reasons other than the two stated will not be approved.

To initiate a return or refund request, please contact our customer support team within 07 days of receiving your order. You will be required to provide proof of purchase and the unboxing video to assist us in resolving your issue promptly.

Customer support

Phone: 0787699840

Email: support@cyclic.global