Mobile App Terms of Service

Effective date: 15 November 2026
Last updated: 15 November 2026

1. Introduction and acceptance of these Terms

These Mobile App Terms of Service (“Terms”) govern your access to and use of the Cyclic Games mobile application (the “App”) and the games, features and services made available through it.

The App is operated by:

Legal entity: Life Transformations Limited

Trading name: Cyclic Digital
Registered address: 2302 Tung Chiu Commercial Centre, 193 Lockhart Road, Wan Chai, Hong Kong, Hong Kong SAR, China
Contact email: hello@cyclicdigital.com

In these Terms, “Cyclic Digital”, “we”, “us” and “our” refer to the operating entity identified above. “You” and “your” refer to any person who downloads, accesses or uses the App.

By downloading, accessing or using the App, you agree to these Terms. If you do not agree, you must not use the App.

If you are under the age at which you can legally enter into a binding contract in your jurisdiction, you may use the App only with any parental or guardian involvement, consent or supervision required by applicable law and the applicable app store rules.

Additional terms may apply to particular games, competitions, promotions, subscriptions or other services. Where applicable, those terms will be made available separately and will supplement these Terms. If there is a conflict, the specific terms governing the relevant product or competition will prevail for that subject matter, to the extent permitted by law.

2. About the App and our games

The App provides digital games designed to be played by two or more players, generally between two and six players depending on the game.

The games may be played:

• In person, in which case the main gameboard can be displayed on a shared screen such as a television, computer or tablet, and with players using their own mobile devices.
• Remotely, with players participating from separate locations where the relevant game supports remote play.
• Through other gameplay formats or features that we introduce from time to time.

The App may offer trivia games, sports-related games, board-game-style experiences and other forms of interactive entertainment.

We may make certain games available free of charge and offer other games or features for purchase through in-app purchases (“IAPs”), subscriptions or other supported payment arrangements.

We may add, modify, suspend or discontinue games and features from time to time, subject to applicable law and any specific contractual commitments we have made to you.

3. Eligibility and your responsibilities

You may use the App only if you are legally permitted to do so under the laws applicable to you.

You agree to:

• Provide accurate information when required.
• Use the App in accordance with these Terms and applicable law.
• Comply with any game-specific rules and competition rules.
• Respect other players and avoid abusive, threatening, fraudulent or unlawful conduct.
• Keep your device, software and any account credentials reasonably secure.
• Ensure that your use of the App does not infringe the rights of another person.

You are responsible for ensuring that your device and internet connection meet the requirements for using the relevant game.

We may impose additional eligibility requirements for particular games, purchases, features or competitions.

4. Accounts and player identification

Some features may be available without registration. Other features may require an account, player identifier, authentication method or other registration details.

Where an account is required, you must provide accurate information and keep it reasonably up to date.

You are responsible for activities carried out through your account or player identifier, except to the extent that applicable law provides otherwise or the activity results from our own failure to meet an applicable legal obligation.

You must not impersonate another person, create accounts for fraudulent purposes or use another person’s account without permission.

You must notify us promptly if you become aware of unauthorised access to your account.

We may suspend or restrict an account where reasonably necessary to protect security, investigate suspected fraud or cheating, enforce these Terms or comply with applicable law.

5. Game access and availability

We will use reasonable efforts to make the App and its games available and functioning properly. However, we do not guarantee that the App, any particular game or any feature will always be available, uninterrupted or error-free.

Availability may be affected by maintenance, software updates, network conditions, third-party services, app-store requirements or other circumstances beyond our reasonable control.

Certain games may require an internet connection, compatible devices, particular software versions or access to third-party services.

We may update, improve, rebalance or modify game mechanics, questions, scoring systems, interfaces and other content. Where a change materially affects a paid product or an existing contractual right, we will comply with applicable law and any specific commitments made to you.

We may withdraw or discontinue a game or feature where reasonably necessary, including for security, technical, legal, commercial or operational reasons. Where required by law, we will provide appropriate notice, remedies or refunds.

6. Free games and paid content

We may provide some games or features free of charge and make other games, content or features available through paid purchases.

The price, currency, purchase method and any applicable restrictions will be displayed through the relevant purchasing platform or payment process.

Unless expressly stated otherwise, access to a paid game or feature is a license to use that digital content under these Terms, not a transfer of ownership of the underlying software or intellectual property.

A purchase may be associated with your app-store account, platform account, player account or device, depending on the product and the technical arrangements in place.

You are responsible for checking that a game is compatible with your device and meets your requirements before purchasing it.

We may introduce new games, remove games from sale or change the availability of particular offerings, subject to applicable law and any existing rights you have acquired.

7. In-app purchases

The App may offer in-app purchases through the Apple App Store, Google Play or another authorised purchasing channel.

In-app purchases may include:

• Individual games or game editions.
• Upgrades and additional features.
• Subscriptions.
• Other digital content or entitlements.

Before completing a purchase, you should review the product description, price, duration, renewal terms and any other material conditions displayed by the relevant purchasing platform.

Unless expressly stated otherwise, an IAP provides access only to the product or features identified in the purchase description.

A purchase of one game does not automatically entitle you to other games, upgrades or future products.

We may offer separate products such as CricTriv, FootieTriv and Cyclic Trivia. Each product may have its own price, terms and availability.

Purchases made through an app store are subject to that store’s applicable terms, payment processes and refund procedures. We may be unable to process a refund directly for a transaction that was completed and controlled by an app store.

Nothing in these Terms excludes any refund, cancellation or other right that you may have under applicable consumer protection law.

8. Subscriptions and recurring payments

Some products or features may be offered on a subscription basis.

Before subscribing, you will be shown the applicable price, billing interval, subscription duration, trial period (if any), renewal arrangements and cancellation instructions.

Unless otherwise specified, a subscription will automatically renew at the end of each billing period until cancelled in accordance with the relevant purchasing platform’s procedures.

8.1 Free trials

We may offer a free or discounted trial for certain subscriptions.

Any trial duration, eligibility restrictions and charges payable after the trial will be disclosed before you subscribe.

Unless the applicable offer expressly provides otherwise, you must cancel before the end of the trial to avoid the subscription charge that would otherwise become payable.

A trial may be limited to eligible users, accounts or products. We may apply reasonable measures to prevent repeated or fraudulent use of promotional trials.

8.2 Cancellation

Subscriptions purchased through Apple or Google generally must be managed through the relevant app-store subscription settings.

Deleting the App does not necessarily cancel a subscription.

Unless the applicable platform or law provides otherwise, cancellation stops future renewals but does not automatically entitle you to a refund for a period already paid for.

8.3 Changes to subscription prices or terms

We may change prices or subscription terms in accordance with applicable law and the rules of the relevant purchasing platform.

Where required, we or the relevant platform will notify you of changes and obtain any necessary consent.

If you do not agree to a change, you may cancel your subscription in accordance with the applicable cancellation process before the change takes effect, subject to any applicable contractual rights.

9. Purchase restoration and access to purchased games

Where supported, the App may allow you to restore eligible purchases made through the same app-store account or another supported account mechanism.

Restoration is subject to the relevant platform’s rules, the nature of the purchase and the technical arrangements available.

You should retain relevant purchase confirmations and contact us if an eligible purchase does not appear to be recognised.

We may request reasonable information needed to verify a purchase or resolve an entitlement problem.

We do not guarantee that every purchase can be transferred between different operating systems, app stores, accounts or platforms unless the relevant product description expressly states otherwise.

10. Multiplayer gameplay and player conduct

Cyclic Games is intended to provide enjoyable, competitive and social entertainment.

When using multiplayer features, you must not:

• Harass, threaten, bully or abuse another player.
• Use unlawful, discriminatory or seriously offensive content in any player name, profile or communication feature.
• Cheat, manipulate scores or interfere with the fairness of gameplay.
• Exploit software defects or vulnerabilities for an unfair advantage.
• Interfere with another player’s ability to use the App.
• Attempt to access another player’s account, data or device without permission.
• Use the App for unlawful, fraudulent or unauthorised purposes.
• Circumvent restrictions designed to protect the integrity of a game or competition.

We may investigate suspected violations and take reasonable measures, including removing content, invalidating affected scores, restricting features, suspending accounts or terminating access.

Where reasonably practicable and appropriate, we may provide an opportunity to explain or challenge a decision. Nothing in this section prevents us from taking urgent action where necessary to protect users, security or competition integrity.

11. Leaderboards, scores and rankings

Certain games or competitions may include leaderboards, rankings, scores and other competitive features.

We may process gameplay information to calculate results, display rankings, identify winners and maintain records of competition outcomes.

We will use reasonable efforts to operate scoring systems fairly, but we do not guarantee that every score or ranking will be free from technical errors, delays or inaccuracies.

We may correct, remove or recalculate scores where reasonably necessary to address technical errors, cheating, manipulation, duplicate entries or breaches of applicable rules.

Where a competition awards prizes, the relevant competition rules will determine the applicable scoring method, tie-break procedures, eligibility requirements and winner selection process.

A leaderboard position does not guarantee a prize unless the relevant competition rules expressly provide that the position qualifies for one and all applicable conditions are satisfied.

12. Competitions, promotions and prizes

We may offer competitions, challenges, promotional campaigns or other activities with prizes.

Each competition may be subject to separate rules specifying matters such as:

• Eligibility and geographic restrictions.
• Start and end dates.
• Participation requirements.
• Scoring and ranking methods.
• Minimum player or match requirements.
• Tie-break procedures.
• Prize descriptions and fulfilment.
• Disqualification grounds.
• Winner verification procedures.

You must comply with the relevant competition rules to participate and qualify for any prize.

We may require reasonable evidence of identity, age, citizenship, residence or other eligibility criteria where relevant to the competition and permitted by applicable law.

12.1 Geographic restrictions

Some competitions may be limited to participants in particular countries or territories.

We may use IP-based geo-blocking or other reasonable verification measures to help enforce these restrictions.

A location estimate alone may not establish citizenship or other legal eligibility. Where a competition requires a particular nationality or status, you must satisfy that requirement independently of any geo-blocking result.

Attempts to circumvent geographic restrictions, misrepresent eligibility or manipulate participation may result in disqualification or other appropriate action.

12.2 Competition-specific rules

Each Cyclic Challenge will be governed by its own published competition rules, including its eligibility requirements, competition period, prize details and any conditions that participants must satisfy.

Where those rules differ from these general Terms in relation to the competition, the competition rules will prevail for that specific subject matter to the extent permitted by law.

We will not make material changes to competition rules in a manner that unlawfully prejudices participants’ accrued rights.

12.3 Prizes and winner verification

A potential winner may be required to complete eligibility checks and provide information reasonably necessary to deliver the prize.

Failure to satisfy the published eligibility requirements or respond within a stated period may result in disqualification where permitted by the competition rules and applicable law.

Prizes are subject to any restrictions, conditions or availability limitations stated in the relevant competition rules.

We will not substitute a materially different prize except as permitted by the competition rules and applicable law.

Where required, we will provide information about the competition outcome and winner in accordance with the applicable rules and privacy requirements.

13. Intellectual property

The App, its software, source code, game mechanics as implemented in the software, visual designs, graphics, logos, audio, text, questions, databases and other content are owned by or licensed to Cyclic Digital or the relevant rights holders, except where otherwise stated.

These materials are protected by applicable intellectual property laws.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable and revocable license to download, install and use the App for its intended purposes on compatible devices that you own or control, subject to the rules of the relevant app store.

You must not, except where permitted by applicable law or expressly authorised by us:

• Copy, reproduce, distribute or commercially exploit the App or its content.
• Sell, rent, sublicense or transfer access to the App.
• Modify, adapt or create derivative works from the App.
• Reverse engineer, decompile or disassemble the App.
• Remove copyright notices, trade marks or other proprietary notices.
• Extract, scrape or systematically reproduce game questions, content or databases.
• Use our intellectual property to develop or promote a competing product without authorisation.

Nothing in these Terms transfers ownership of our intellectual property to you.

14. Feedback and suggestions

If you send us feedback, ideas, suggestions or recommendations about the App or our games, we may use them to improve our products and services.

To the extent permitted by law, you grant us a non-exclusive, worldwide, royalty-free right to use and incorporate such feedback without compensation or attribution.

This section does not transfer ownership of any intellectual property that you already own, nor does it apply to personal data in a manner that overrides our Privacy Policy or applicable law.

15. Third-party services and platforms

The App may rely on or interact with third-party services, including:

• Apple App Store and Google Play.
• Hosting, cloud and networking providers.
• Authentication and account services.
• Geo-blocking and security services.
• Payment providers.
• Other software or technical services.

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for independent third-party services to the extent that their acts or omissions are outside our control, subject always to any liability that cannot lawfully be excluded.

Your use of the App may also be subject to the terms and policies of the app store through which you obtained it.

16. App updates and compatibility

We may release updates, patches, upgrades or new versions of the App to maintain security, improve performance, add features or address technical problems.

Some features may require you to install an updated version.

We do not guarantee that the App will remain compatible with every device, operating system or third-party service indefinitely.

You are responsible for maintaining a compatible device and operating system, subject to any mandatory legal obligations we have.

Where an update materially affects a paid product or your existing rights, we will comply with applicable law.

17. Availability, suspension and termination

You may stop using the App at any time and may uninstall it from your device.

We may suspend, restrict or terminate your access to all or part of the App if:

• You materially breach these Terms or applicable competition rules.
• We reasonably suspect fraud, cheating, abuse or unlawful activity.
• Your use threatens the security or integrity of the App or other users.
• We are required to do so by law, a regulator or an app-store requirement.
• Continued provision of a particular feature becomes impracticable or unlawful.

Where appropriate and reasonably practicable, we will give notice and an opportunity to remedy a breach before taking action. Immediate restrictions may be necessary in cases involving security risks, suspected fraud, serious misconduct or legal obligations.

You may contact us to challenge a suspension or termination decision.

Termination of your access does not automatically extinguish rights or obligations that accrued before termination. Provisions that by their nature should survive termination will continue to apply, including relevant intellectual property, liability, dispute and payment provisions.

The effect of termination on purchased content, subscriptions and refunds will be determined in accordance with applicable law, the relevant purchase terms and the circumstances of termination.

18. Privacy and personal data

Our collection and use of personal data are explained in our Privacy Policy, available at https://cyclicdigital.com/privacy.

The Privacy Policy describes, among other matters, our handling of account information, gameplay records, purchase information, technical data, location estimates and competition eligibility information.

By using the App, you acknowledge that you have had the opportunity to review the Privacy Policy.

Where applicable law requires consent for particular processing, we will seek that consent separately. These Terms do not replace any consent or other legal requirement imposed by applicable data protection law.

19. Consumer rights and refunds

Nothing in these Terms excludes or limits any statutory right, guarantee, remedy or protection that cannot lawfully be excluded or limited under the laws applicable to you.

Refund requests for purchases made through an app store may need to be submitted through that store’s refund process.

For purchases made directly from us, please contact hello@cyclicdigital.com with relevant transaction information.

The availability of refunds, cancellation rights and remedies will depend on applicable law, the nature of the purchase and the relevant purchasing platform’s terms.

Where digital content or services are defective, not supplied as agreed or otherwise fail to comply with mandatory legal requirements, you may have rights to repair, replacement, refund or other remedies under applicable law.

20. Disclaimers

To the maximum extent permitted by applicable law, the App and its games are provided on an “as available” basis.

We do not warrant that:

• The App will always be uninterrupted, secure or error-free.
• Every game will be compatible with every device or operating system.
• Every multiplayer session will function without latency, disconnection or technical issues.
• All scores, rankings or other displayed information will be free from error.
• Every feature will remain available indefinitely.

We will use reasonable care and skill in providing our services where required by applicable law.

Nothing in these Terms excludes any express contractual promise we have made or any statutory protection that cannot lawfully be excluded.

21. Limitation of liability

To the maximum extent permitted by applicable law, Cyclic Digital will not be liable for indirect or consequential losses, or for loss of profits, revenue, business opportunities, goodwill or data arising from or in connection with your use of the App, where such losses are not otherwise recoverable under applicable law.

Subject to the exceptions below, our total aggregate liability to you arising out of or in connection with the App, the games and these Terms will not exceed the greater of USD100 (or its equivalent in your local currency) and the total amount you paid directly to Cyclic Digital for the relevant App or service during the 12 months immediately preceding the event giving rise to the claim.

This limitation does not restrict any refund, replacement, repair or other remedy to which you are entitled under applicable consumer protection law. It also does not apply to liability that cannot lawfully be excluded or limited, including liability for death or personal injury resulting from negligence where such liability cannot legally be limited, or liability for fraud or fraudulent misrepresentation where exclusion is prohibited.

Nothing in these Terms excludes or restricts any statutory rights or remedies that cannot lawfully be excluded or restricted.

Any specific prize or other obligation under separate competition rules will be subject to those rules and applicable law, and will not be limited by this clause to the extent that doing so would be unlawful or inconsistent with an enforceable obligation.

22. Indemnity

To the extent permitted by applicable law, you may be responsible for losses, liabilities and reasonable costs directly resulting from your unlawful conduct, fraud, wilful misconduct or material breach of these Terms.

Nothing in this section requires you to indemnify us for losses caused by our own negligence, breach of contract, unlawful conduct or other liability that cannot lawfully be transferred to you.

23. Changes to these Terms

We may update these Terms from time to time to reflect changes in our games, business arrangements, technology, security requirements or applicable law.

We will publish the updated Terms through the App, our website or another appropriate channel and update the “Last updated” date.

Where a change is material, we will provide reasonable notice where required by law. Where consent is legally required, we will obtain it.

Your continued use of the App after updated Terms take effect will constitute acceptance only to the extent permitted by applicable law. If you do not agree to a change, you should stop using the affected service and may contact us regarding any rights you have in relation to purchased products or subscriptions.

24. Governing law and disputes

These Terms are governed by the laws of the Hong Kong SAR, except to the extent that mandatory consumer protection or other applicable law requires a different result.

Subject to any mandatory legal rights, disputes arising from these Terms will be submitted to the courts of Hong Kong

Nothing in this section prevents you from bringing a claim in a court that has jurisdiction under mandatory applicable law or exercising any non-waivable consumer rights.

We encourage you to contact us first to see whether a dispute can be resolved informally.

25. General provisions

25.1 Entire agreement

These Terms, together with the Privacy Policy and any applicable product-specific or competition-specific rules, form the agreement governing your use of the App in relation to their respective subjects.

25.2 Severability

If any provision of these Terms is held to be invalid, unlawful or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

25.3 No waiver

A failure or delay by us in exercising a right under these Terms does not constitute a waiver of that right.

25.4 Assignment

We may transfer our rights and obligations under these Terms in connection with a business reorganisation, merger, sale or transfer of the relevant business, subject to applicable law.

You may not transfer your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.

25.5 Language

These Terms are prepared in English. If we provide translations, the applicable language version and any rules for resolving inconsistencies will be specified where necessary, subject to mandatory applicable law.

26. Apple-specific provisions

If you download or use the App through Apple’s App Store, the following additional terms apply to the extent relevant:

1. These Terms are between you and Cyclic Digital, not Apple. Apple is not responsible for the App or its content, except as required by applicable law or Apple’s own obligations.
2. Your use of the App must comply with the applicable Apple Media Services Terms and Conditions.
3. Apple has no obligation to provide maintenance or support services for the App, except as required by applicable law or Apple’s own obligations.
4. To the extent permitted by applicable law, Apple is not responsible for addressing claims by you or third parties relating to the App, including product liability claims, regulatory compliance claims and claims under consumer protection legislation.
5. If the App fails to conform to an applicable warranty that cannot lawfully be excluded, you may notify Apple and seek any refund or remedy available under Apple’s policies and applicable law. Any other responsibility will be determined in accordance with applicable law.
6. You and Cyclic Digital acknowledge that Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it against you to the extent permitted by law.

27. Google Play-specific provisions

If you download or use the App through Google Play, your use is also subject to the applicable Google Play terms and policies.

Purchases made through Google Play are subject to Google’s applicable payment, subscription and refund processes.

Google’s responsibilities, if any, in relation to the App are governed by Google’s own terms and applicable law. Nothing in these Terms changes any mandatory rights or obligations applicable to Google, Cyclic Digital or you.

28. Contact us

If you have questions about these Terms, purchases, game access, account restrictions or other matters relating to the App, please contact us:

Cyclic Games
Legal entity: Life Transformations Limited
Email: hello@cyclicdigital.com
Privacy enquiries: hello@cyclicdigital.com
Registered address: 2302 Tung Chiu Commercial Centre, 193 Lockhart Road, Wan Chai, Hong Kong, Hong Kong SAR, China
Website: cyclicdigital.com